We take your privacy and the protection of your personal data seriously. We will only store, process and disclose your personal data in accordance with the law.
If you email us, or respond to any of the response forms on this site, we will receive the information in the completed form. Our host may capture your IP address, (the IP address may be linked with a reverse DNS search which may or may not indicate the origin of the browsing). When completing tools on the Website we will store information you enter when completing the tools. This can include bandwidth figures for data transfer calculations, options chosen in games and online simulation exercises or disaster recovery planning information required to produce reports and recommendations.
The Data Controller for data on this site is Vault-IT, and any questions relating to data protection or privacy should be addressed to The Data Protection Officer. Our contact details are here.
If you email us or respond to any of the forms or registration pages in this Website, we will store your information to assist with future correspondence and provide services as set out below, but we will not give anyone else access to the information you give us (unless we are required to do so by law) or as set out below. If you wish us to delete or amend any information, please contact the Data Protection Officer. Click here for contact details. If you provide us with details of a third party, or if you use someone else’s email address to respond to this Website, you must inform us, otherwise we will assume that we are receiving the personal data directly from you and that you have the appropriate permission to transfer it to us.
We will use your personal data to (a) provide and administer services which we have agreed to provide to you, including providing upgrades, support, maintenance and troubleshooting (whether live or demo or demo versions); (b) administer accounts and collection of money for those services; (c) enforce the terms of any contract between you and us; (d) provide training to our staff and contractors; (e) provide you with information of further goods and services which we believe you may be interested in (please inform us using the contact details set out here if you do not want us to use your personal data for this purpose); (f) improve and develop our customer service, responsiveness, products and services.
We will only pass personal data to third parties where required to do so by law, where it is necessary to carry out or enforce a contract between us (and in that case subject to appropriate safeguards) or where we have your explicit permission to do so.